Terms of Service

Service Description

CITOUT.ME provides URL shortening services and related features, including but not limited to:

• URL shortening and custom link creation
• Link analytics and tracking
• QR code generation
• Link tree and bio link pages
• Mobile app deep linking
• Custom domains (for paid plans)
• API access (for eligible plans)

Company Information

CITOUT.ME is a service operated by SRSCONS LLC. For more information about our company and other services, visit srscons.com.

User Accounts

Account Creation

To access certain features, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

Account Eligibility

You must be at least 13 years old (or 16 in the EU) to create an account. By creating an account, you represent that:

• You meet the minimum age requirement
• You have the legal capacity to enter into this agreement
• All information provided is accurate and truthful
• You will comply with all applicable laws and regulations

Business Accounts

If you create an account on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You will not:

Prohibited Activities

• Violate any applicable laws, regulations, or third-party rights
• Use our services for any illegal, harmful, or fraudulent purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our services
• Create accounts using false or misleading information
• Use automated tools to access our services without permission
• Attempt to reverse engineer, decompile, or hack our services
• Resell or redistribute our services without authorization

Link Creation Guidelines

• Do not create misleading or deceptive short links
• Do not use our service to mask malicious or harmful content
• Ensure you have the right to share the content you're linking to
• Respect rate limits and usage quotas

Prohibited Content

You may not create short links to content that contains or promotes:

Illegal Content

• Illegal activities, products, or services
• Copyright or trademark infringement
• Fraud, scams, or deceptive practices
• Hacking, cracking, or unauthorized access tools

Harmful Content

• Malware, viruses, or other malicious software
• Phishing or identity theft attempts
• Spam or unsolicited communications
• Content that could harm minors

Objectionable Content

• Hate speech, discrimination, or harassment
• Violence, threats, or terrorism
• Adult content (unless properly age-gated)
• Gambling (in jurisdictions where prohibited)

Content Monitoring

We reserve the right to review, monitor, and remove content that violates these policies. We may also cooperate with law enforcement when required.

Intellectual Property Rights

Our Rights

CITOUT.ME and all related trademarks, logos, and service marks are owned by us. Our services, including the software, design, and content, are protected by copyright, trademark, and other intellectual property laws.

Your Rights

You retain ownership of any content you create or upload. By using our services, you grant us a limited license to:

• Store and process your content to provide our services
• Display analytics and aggregate data (in anonymized form)
• Make backups and copies for operational purposes

Respect for Third-Party Rights

You represent that you have all necessary rights to the content you link to and that your use does not infringe on any third-party rights.

DMCA Compliance

We respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, please contact us with the required information.

Payment Terms

Paid Services

Some features require a paid subscription. By purchasing a paid plan, you agree to pay all applicable fees as described on our pricing page.

Billing

• Fees are charged in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• We may change our fees with 30 days' notice
• Taxes are your responsibility unless otherwise required

Payment Processing

Payments are processed by third-party payment providers. You agree to their terms and privacy policies. We do not store your payment information.

Failed Payments

If payment fails, we may suspend or downgrade your account. You remain responsible for any outstanding fees.

Service Availability

Uptime Commitment

We strive to maintain 99.9% uptime for our services. However, we do not guarantee continuous, uninterrupted access.

Maintenance

We may perform scheduled maintenance with advance notice. Emergency maintenance may occur without notice.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

Geographic Limitations

Our services may not be available in all countries or jurisdictions. You are responsible for compliance with local laws.

User Content and Data

Your Responsibility

You are solely responsible for:

• The content of URLs you shorten
• Ensuring you have permission to share linked content
• Compliance with applicable laws and regulations
• Any consequences arising from your use of our services

Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of important data.

Content Removal

We may remove or disable access to content that violates these Terms without prior notice.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Processing

By using our services, you consent to our processing of your data as described in our Privacy Policy.

Analytics Data

We collect analytics data about link performance. This data is used to provide our services and improve our platform.

Disclaimers

No Warranties

We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Continuous, uninterrupted, or error-free operation
• Accuracy or reliability of results

Third-Party Content

We are not responsible for third-party content accessed through our services. You access such content at your own risk.

Technical Issues

We do not warrant that our services will be free from bugs, security vulnerabilities, or other technical issues.

Limitation of Liability

Liability Limits

To the maximum extent permitted by law, our total liability for any claims arising from these Terms or our services shall not exceed:

• For paid users: the amount paid in the 12 months preceding the claim
• For free users: $100 USD

Excluded Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or content
• Punitive or exemplary damages

Basis of Bargain

These limitations reflect the allocation of risk and the basis of our agreement. They apply even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless CITOUT.ME and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content you create, upload, or link to

This indemnification obligation survives termination of these Terms.

Termination

Termination by You

You may terminate your account at any time by:

• Deleting your account through our platform
• Contacting our support team
• Ceasing to use our services

Termination by Us

We may suspend or terminate your account if:

• You violate these Terms
• You engage in prohibited activities
• Your account remains inactive for an extended period
• Required by law or legal process

Effect of Termination

Upon termination:

• Your access to our services will cease
• Your data may be deleted after a reasonable period
• Existing short links may continue to function
• Outstanding fees remain due

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles.

Informal Resolution

Before filing any legal claim, you agree to first contact us to attempt to resolve the dispute informally.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or collective proceedings.

Jurisdiction

Any court proceedings shall take place in Natrona County, Wyoming.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SRSCONS LLC.

Modifications

We may update these Terms from time to time. Material changes will be communicated through our service or by email.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Survival

Provisions that by their nature should survive termination will continue in effect after termination of these Terms.